OpenClose Support
Quick help for managers and staff using OpenClose.
Join an activity
Ask your manager for the six-character Activity Code and four-digit Staff PIN. Open the join link or choose Join Activity, enter your name, code, and PIN, then continue.
A task is not available
Scheduled tasks become active during the time window configured by the manager. If a task or checklist looks incorrect, ask the manager to confirm the activity’s check time and checklist.
Photos or issue reports
Allow camera access when prompted. OpenClose compresses issue evidence before upload. If an upload fails, keep the app open and check your network connection before trying again.
Remove access or data
A staff member can ask an activity manager to remove their access. Managers can remove members or permanently delete an activity and its operational records from Activity settings.